Improving and Enabling
Outcomes: What this looks like in practice
Thurrock Council will have:
- robust internal oversight, political and senior leadership, decision making and governance frameworks
- changed the way we work to achieve and maintain financial sustainability while delivering best value
- sustainable services that are resilient and fit for purpose
- capable, valued and motivated staff with a robust performance management framework
- a learning culture which shares experience and gains insight from partners
- made it easier for residents to access services and information through a digital by design approach
- local and resident-focussed service delivery
- led plans and readied itself for delivery of Devolution and Local Government Reorganisation
- services shaped by engagement, co-design and collaboration
- rebuilt trust and confidence with staff, members, the public and partners
- developed meaningful and productive partnerships.
| OUR PRIORITIES | DELIVERABLES: WHAT WE WILL DO |
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1.1 Continue to fix the foundations |
1.1.1 Improve our financial management and internal controls |
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1.1.2 Embed our governance improvements and support members in their role as leaders |
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1.1.3 Support, motivate and develop a collaborative workforce |
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1.2 Modernise and digitise services so they are accessible, financially sustainable and fit for the future |
1.2.1 Transform and continuously improve our services |
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1.2.2 Innovate our services through digital efficiencies |
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1.2.3 Embed continuous improvement grounded in quality data, insight and a learning culture |
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1.2.4 Prepare for new a Strategic Authority and new unitary councils for Greater Essex |
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1.3 Develop a new culture of listening to our community and enabling our partners |
1.3.1 Enable services to be delivered locally through further development of the localities based model of working |
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1.3.2 Co-design, collaborate and engage with partners and residents |
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1.3.3 Establish the place-leadership role for the council in the community |
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1.3.4 Transform how services are commissioned, aligning resources with priorities, to meet evolving needs of residents |