You can find information about our services on this website.
Many services are available online:
If you still need to contact us after checking our information and services online, you can use the 'Comments and questions' or 'Request a service' links on the right-hand side of each service information page.
We include direct contact details in our pages where we offer support by telephone, email or post. We also advise on how to complain.
Our main offices are the Civic Offices, New Road, Grays, RM17 6SL.
Our reception and public counters can get very busy – it's much quicker and easier to get information and services online.
Our main arts and culture centre is the Thameside Complex, Orsett Road, Grays, RM17 5DX.
You can use Google Maps to plan your journey to these buildings:
You can also use our road directions to the Civic Offices and the Thameside Complex.
- reception: 8am to 5:15pm, Monday to Thursday, and 8am to 4:45pm, Friday
- public counters: 9am to 4:30pm, Monday to Friday
- office hours: 8:45am to 5:15pm, Monday to Thursday, and 8:45am to 4:45pm, Friday
We provide an emergency out-of-hours contact service.