Coronavirus (COVID-19) – housing repairs
Following government guidance to limit the spread of coronavirus (COVID-19), only emergency repairs are currently being undertaken.
Housing repairs and improvements
Reporting repairs
To report a repair to your council property contact:
Housing repairs
: 0800 074 0169
This line is free to call and open 24 hours a day, 7 days a week.
Emails will be answered within 48 hours, Monday to Friday, 9am to 5pm.
If the repair is reported out of normal working hours it will be made safe or secure until a permanent repair can be made.
Gas leak
To report a gas leak, contact Cadent (formerly the National Grid).
Cadent - report a gas leak
: 0800 111 999
Blocked sewer
To report a blocked sewer to your property contact Anglian Water.
Anglian water - reporting a blocked sewer
: 08457 145 145
This is a 24-hour hotline and will cost the same as a local call.