Freedom of information response

LAN - Maintenance contract information

Publication date: 
Tuesday 21 April 2020
Request: 

Please can you send me the organisation’s Local Area Network (LAN) contract, which may include the following:

  • Support and Maintenance- e.g. switches, router, software etc
  • Managed- If this includes services than just LAN.

1. Contract Type: Managed or Maintenance
2. Existing Supplier: Who is the current supplier?
3. Annual Spend for each supplier: What is the annual average spending on the supplier above? If there is more than one supplier please split the annual averages spend for each supplier.
4. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.
5. Number of Sites: The number of sites, where equipment is supported by each contract.
6. Hardware Brand: What is the hardware brand of the LAN equipment?
7. Contract Description: Please provide me with a brief description of the overall contract.
8. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.
9. Contract Expiry Date: When does the contract expire?
10. Contract Review Date: When will the organisation is planning to review the contract?
11. Responsible Officer: Contact details including name, job title, contact number and email address?

If the LAN maintenance is included in-house please include the following information:

1. Hardware Brand: What is the hardware brand of the LAN equipment?
2. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.
3. Number of Sites: Estimated/Actual number of sites the LAN covers.
4. Responsible Officer: Who within the organisation is responsible for LAN please provide me with contact details including name, job title, contact number and email address?

If the contract is managed by a 3rd party e.g. Can you please provide me with

1. Existing Supplier: Who is the current supplier?
2. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.
3. Number of Sites: Estimated/Actual number of sites the LAN covers.
4. Contract Type: Managed, Maintenance, Installation, Software
5. Hardware Brand: What is the hardware brand of the LAN equipment?
6. Contract Description: Please provide me with a brief description of the overall contract.
7. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.
8. Contract Expiry Date: When does the contract expire?
9. Contract Review Date: When will the organisation is planning to review the contract?
10. Responsible Officer: Who within the organisation is responsible for each of these contract(s) please provide me with contact details including name, job title, contact number and email address?

Response: 

1. Contract Type: Managed or Maintenance – Maintenance (Hardware replacement and software update download facility only) for Core and Distribution layer switches only
2. Existing Supplier: Who is the current supplier? Optec IT Solutions Ltd
3. Annual Spend for each supplier: What is the annual average spending on the supplier above? If there is more than one supplier please split the annual averages spend for each supplier. £17800
4. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable. 2000
5. Number of Sites: The number of sites, where equipment is supported by each contract. One (Civic Offices)
6. Hardware Brand: What is the hardware brand of the LAN equipment? Cisco
7. Contract Description: Please provide me with a brief description of the overall contract. Provision of hardware replacement for faulty devices and IOS software download facility
8. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include. Annually renewed contract
9. Contract Expiry Date: When does the contract expire? December 2020
10. Contract Review Date: When will the organisation is planning to review the contract? October 2020
11. Responsible Officer: Contact details including name, job title, contact number and email address? Service Manager – Networks & Telephony

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Request reference:
FOI 9933